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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30618 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 30,618 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have a warranty with this product! It makes it easier to spend the money on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent dudes to protect your package cause it's no fun when your package is broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65 inch samsung is doing great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well and I will refer anyone to Best Buy for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for major electronic purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel grat about having this product for added protection agains accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use them yet but just from previous questions they’ve helped me with they’re great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and easy appointment set up. Helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice to have geek squad protection! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than working with the manufacturer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase Geek Squad protection for tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but hope it will be nice if my product goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

    I would recommend this to a friend