Customer Ratings & Reviews

I had purchased two of these. Very reasonably priced. No problems. lots of use, and I'm covered.

Professional technician’s. Always helpful and always get the job done.

I got this warranty because I dropped my previous tv, my second one in 1 year, and had I had a warranty the first two times, I wouldn’t be in this boat. I know that the next time something may happen to my tv, it’s covered and will be in great hands. :)

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

Very good guarantee. 100% recommendations. just what i need

The best way to get free good stuff fast and easy 1

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

Glad to have coverage peace of mind for warranty of the appliance

Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.

Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

Love geek squad I always get geek swap when I buy a large item from Best Buy

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Great to have the extra warranty, gives you a little peace of mind knowing it's there.