Customer Ratings & Reviews

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

Daniel and Jennifer were great. So glad I hired them to install that big tv

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

Service always excellent, have had geek squad protection in all my purchases

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

I have always had Geek Squad protection and it always paid for itself with the professional service they provided

The delivery guys were very knowledgeable, carefull and made installation look easy.

I won't buy anything from best buy without this amazing service

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Pickup at store was so easy. Squad was assertive and very kind.

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.