Customer Ratings & Reviews

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

Always helpful and ready to answer any questions that i have had

Hands down, the best no hassel warrenty program available. If you have an issue, call Geek Squad. They fix it or replace it with brand new one. Your model not available? They give you the newer version.

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.

Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

Haven't had any reason to contact them yet but it's nice to know im fully covered

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

I've been a long term subscriber to geek squad so this was a no-brainer

Good customer service. Came in and switched out tvs in and out answered all my questions

I always get tgis with every major purchase. You never know when you will need this.

love that we got this with our TV! Great if we need it and good customer service!

Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

Great value. Well worth it. Take care of any issues or damage that might come up for a full five years.

I am very paranoid about oled burn in. After dropping 3k on a TV I want the piece of mind that my purchase is protected. Best buy covers burn in an display issues due to wear and tear. Worth it if your buying an expensive TV.