Customer Ratings & Reviews

I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

Hard to give a review when we haven't had to use it. It is a great price considering how much replacement parts cost.

They are the best when needed for service or over the phone.

I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it

I know so mean products last a long time, but it doesn't hurt to have them covered.

Nice to have in case needed and just never know. So if anything does happen I'll be ready with geek squad

I would recommend Geek squad warranties on anything expensive. a few hundred dollars saved me over a thousand dollars in replacement costs.

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

What a great offer, the extended years they offer are awesome!

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.