Customer Ratings & Reviews

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

The geek squad is always so helpful and knowledgeable. They are also very friendly.

Geek Squad Protection worked out for me in the past. This is why I bought it again.

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

I haven’t used it yet but in my opinion, it is a must-have.

Surround quality and bass are amazing. Mightve gotten too much volume for our house

Haven't had to use this service yet because my sony tv boke within the first year.

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

Came in on time and two people dropped off the tv. Very nice.

They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

They were great for setting up my mom's t v And it's big enough for her to see

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.