Customer Ratings & Reviews

Have not used this yet but feel confident that it will be honored if needed.

they are always great on the phone when I call them

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

They had delivered the TV safely and without any damage

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

It is worth it, the peace of mint that your item has a warranty that is reliable is great

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.

They are the best service you ever have I recommended to everybody

I find geek squad to be a must for me. A must especially if you have kids.

I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

Can't go wrong with a protection plan. Worth every penny.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

Have had no need for it yet. Best buy has always had great customer service.