Customer Ratings & Reviews

Geek Squad is My Favorite part of Best Buy You can trust the Geek Squad Their there always professional and kind Ready to answer Your questions #LOVETHEGEEKSQUAD

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

It's excellent options crew did excellent and professional work

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

LG is a top of the line brand and this TV doesn’t disappoint, the picture and sound are amazing. I really can’t believe it’s being sold for such an affordable price.

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

They definitely took car of me as soon as possible

I have yet to use it but I have always been a person to say better safe than sorry. I love to keep things as long as possible and so the convenience of being able to go to the store and get any repairs done under warranty gives me peace of mind

Nice to have with new products...no telling when anything could happen theft, mother nature acts, etc

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

Great to have this in case I need anything. It has saved me in the past!

I have peace of mind with this protection plan. I don't have to worry about costly repairs, or worse, trying to repair something myself considering I am technically challenged. Great item for those of use who just know how to push the on/off button.

Super service! Very knowledgeable and would definitely ask for him again

I totally love the new laptop!! It is light weight and runs great. Apple products are the way to go.

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

Decent price for the protection coverage for 2 years.

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.