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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 30,640 reviews
  • Rated 5 out of 5 stars

    Contact of service was easy and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the service plan and sleep well knowong I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE HAVING AN EXPERT ON YOUR SHOULDER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technical experts at their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROBERT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Analysts get on big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on service, very knowledgeable, Would by it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, I highly recommend this company and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that provides ease of mind for any problems regarding my tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it if you buy something expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the Geek Squad on hand! They are Johnny On The Spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must Have protection, anything can happen! Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent service that I would recommend 100% thank you very much

    I would recommend this to a friend