Customer Ratings & Reviews

Geek squad is a great service to have. They are very prompt and the communication is very good. They do home installations and a range of other products

Feels great having the insurance for 5 years with Best Buy.

Always great to have the Geek Squad on hand! They are Johnny On The Spot!

Great Service. One feels protected by this service.

It's always great to have the protection of Geek Squad in my back pocket!

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

Purchased the Geek squad plan and will now be able to take in my other laptops to be diagnosed if need be ;currently have a system that was sent out and I will get a percentage off of the cost can’t beat it!

I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

Awesome service. Friends and very helpful and would recommend 1000000%

I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

Really amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The television is good quality and the best price and the Greek squad service is the best

Can’t go wrong w the Geek Squad on board. I have made a purchase on something before and as soon as the return date was up well it was done! Not w this plan

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

To protect a television I. Ought I bought the extended warranty offered by Best Buy. I typically purchase this warranty to peace of mind and I can't recall a time I had to use but it's good to know it's there in case I do

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

Purchased as early Christmas present for my grown kids. Their tv was going out in groups of pixels. They love the t.v., not so much the remote.

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.