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Customer reviews

Rating 4.6 out of 5 stars with 974 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-974 of 974 reviews
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please always buy protection with any item it helps a lot they will refund you if they dont have the item in stick anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully covered for my new tv so there is nothing to dislike here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . Perfectly fit on my bed room wall.. ..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money at all. I was told to get it in case damage to product and found out they had lied about the warranty. They upsell to make more money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen failure in 90 days.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointment in this beautiful television was made worse by the demands of the TCL company to prove that their screen was breaking down after just a few months of use. They will not replace it, even though this is still a current model, and after I provided them with photographs and video of the problem, and stated that if the unit is returned in less than perfect condition in the box they provide, I will not even receive a refund. I will never buy anything of TCL again, despite favorable reviews on the Internet. Back to SONY for me!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE support from Roku!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had TV less than 30 days and noticed a dead, shadowing pixel. Opened chat with Support. Speny 30 minutes, uploading pictures, reveiwing info only to be told to contact Best Buy at which point chat was immediately closed. No chance to ask anything. Call Best's typical phone help to be told it was a Mfg issue. Called Ruko, spent 15 minutes talking, was to be sent to tech support. Waited 5 minutes and call was dropped. Time to look at anything BUT a Roku TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deceptive Reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearly the MAJORITY OF REVIEWS are by associates of BEST BUY and GEEK SQUAD to artificially and deceptively inflate the positive reviews of this product. They don't even mention the TV, just the extended warranty. Shameful and should be illegal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I HATE THIS TV!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is trash! The day after the warranty expires the tv is acting up. It won’t turn on, I can be watching tv and then it switches to Netflix or Hulu out of nowhere. I can be on Hulu and it stops and brings it back to tv. This product was a waste and I’m mad at the best buy service rep over the phone that recommended me this tv! He knew is was horrible!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WHY NO GOOD ?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - LOW CONTRAST LEVEL, IF INCREASE MORE COMING TO WHITE - LOW COLOR SATURATION - MAXIMUM SHARPNESS, BUT PICTURE SAME - HDMI CONNECTION LapTop Win10 WITH TV - PICTURE HANG-UP, MAYBE SAMSUNG DRIVER NO GOOD. - I HAVE 2 LG LED TV - NO THIS PROBLEM, MAYBE NEW UHD SAMSUNG SYSTEM NO GOOD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy name brand and nothing with fire tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is SLOW! Apps constantly crashing and pausing. Tried a factory reset with no luck. I would advise anyone to stay away from fire tv as ours have been a pain to deal with. My 5 year old LG tv blows this thing away in performance and reliability.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extended warranty not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. They don’t tell you it starts the day you purchase it. I purchased a 2 year warranty for the tv I bought in October of 2019, original warranty is a year, I’m thinking the warranty is good until this October - not!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this TV. Save your9ney. Buy a Samsing or Sony.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    More deceptive practices by best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to review a TV, instead I am reviewing GS? No I wouldnt not recommend them, take your stuff to a small local business.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rude never was able to fix tv. Didn't replace TV after multiple times

    No, I would not recommend this to a friend