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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 30,774 reviews
  • Rated 5 out of 5 stars

    Geek Squad is very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr plan for 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use them yet so cant complain a good concept though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad and hopefully I wont ha e too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential if you have a big family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty four is always the best warranty For the price an value unmatched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and coverage insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's help to know where i can get my flat screen tv fix in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have any tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal always recommend getting a warranty on any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection Plan is a MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for your tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend getting the insurance for the TV even th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting the insurance for the TV even though it’s a five-year plan you never know what could happen in those five years specially when one has little kids like to throw things around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helps me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TVs regardless of price or quality don’t last like they use to. Protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 yrs protection will come in handy judging by how many tvs konked out on me over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Purchase is the Best Investment yet great service they'll send someone out if we need them to, hook everything up correctly or mount TVs and make sure everything is working smoothly before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

    I would recommend this to a friend