Customer Ratings & Reviews

When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!

I didn't ever have 2 use, but always nice 2 have just n case. You never know if or when you might need. Good investment 4 just in case situations.

I always get the Geek Squad protection as well as total tech. I have used both several times and would not make a purchase at Best Buy without it.

With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

I bought the 2 year protection, I don't think I'll need it though! Good to have

I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

I had to wait on hold fr a few minutes but everything went well

Bestbuy warranty is the best! It covers almost anything

The Geek Squad installed my TV in a very professional manner. I didn’t have any help in the family capable of lifting the TV or setting up the wall mount.

We love the sorround sound and we were able to get a great deal for being an open box item

i love best buy they are an great store i love this place

The agents did a great job loading my TV into my car correctly.

So far, no complaints - hopefully I won't have to use it ever!

i have not purchased geek squad warranties before. i really regretted it was such a hassel to go through the manafacture warranty. i will never do that again. always go through geek squad. saves you time and money.

I almost always buy the extended warranty when I buy anything major though I have never had to use it through best buy (knocks on wood) I have friends who have, and they have nothing but good things to say.

Geek Squad has always been Best Buy's bread and butter. Even if they did not help me set up my TV or desktop computer I know they are always a phone call away.

I bought the 5 year warranty and well worth it. My tv started acting up the last year of the warranty and I called best buy and they quickly brought me a brand new tv.

I decided to purchase this with my new item specifically for protection purposes. Not sure of all of the benefits yet as I have not needed the services.

I hope I never have to use the warranty. However it is reassuring to know I have it in place just in case.

it's better than 2021 i had. old one i had gone blackout even i heard sound from it.