Customer Ratings & Reviews

Doesn’t get any better then having the Geek Squad on your team. Highly recommended to others when professional support is needed.

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

Great buy for the family. Would definitely recommend. Best buy at its finest.

Price is high but still way less than replacing full unit at full price Complete piece of mine

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

Yay insurance. I’m only writing this to get the entry for the gift card

You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

If the price is good, try to always by the protection becuse it comes in handy a lot of time

Gotta get GSP on all purchases! Worth the extra money to repair or replace items!

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Lengthy time to get to someone but in-home service has been great.

We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

Geeks are the best at repairs and knowledgeable about most electronics.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.