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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 30,848 reviews
  • Rated 5 out of 5 stars

    A must-buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my mom haven't had the chance to use that yet but I know if I need it is there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad jumped right onto the issue with my TV and got it resolved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting this in case our TV had issues. Especially if we have a surge problem. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that when I need to use this warranty it’s available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ALWAYS gotten the protection plan for our products and for the few times it was used, was totally worth it! I would highly recommend the Geek Protection plan for most items that have it offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped get my computer running again! Very happy with appt time and them walking me through the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got this coverage so I don't have to worry about replacement or repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed, you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is gawd!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with replacing and questions replacements are fast and easy will always have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to buy a product at BestBuy. Get Geek Squad. It can save all the anxiety and any mishap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my sound bar . Well worth the money to cover two years inhouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed liked a good deal for the price. Haven't had to use the service yet, but peace of mind is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Tim in the magnolia room at the Merrillville Indiana best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always works well, no need to worry. If anything happens they come to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Heart Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember when THEY said, "You can't buy Peace of Mind".... Well they lied lol. You get it at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the full protection plan for Sony 78 inch large screen 4K model. The technology is pretty new and this provides some security for the large investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what their doing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my insurance through them and they always know if one of my devices is damaged or needs to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to utilize the feel squad for my recent purchase but have used in the past and had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny that ive never really had to use this service but always get it when buying something nice. Best Buy makes a good buck off of me this way. I hope that when and if i have to use this service, it doesn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn't have this protection I would have had to return my television to the manufacturer,instead of getting a in store credit that same day.

    I would recommend this to a friend