Customer Ratings & Reviews

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

I always buy an extended protection warranty and Best Buy always honors it when warranted

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

Great tv. I have not had to use geek squad as i have had no issues

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

But overall thank you to the Geek squad online customer service team.

Extremely professional and nice. Did the job fast.

Very good, brand very good quality, all very good,

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

Very good for protection also easy to use. Great to buy

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.