Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25371 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 25,371 reviews
  • Rated 5 out of 5 stars

    I AM HAPPY WITH MY 5 YEARS GUARANTEE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality great connections perfect length love em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for purchasing a demo TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my computer suffered a little accident the geek squad was there to fix the problem and it was easy to solve the problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best of the best

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always be there for you when you need them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Colors are vivid!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors and contrast are amazing. Dimming zones are really good. Did turn off on me a few times and had to be reset. No issues since connecting an appleTV to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purcahse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever buy product without geek squad protection. Anything ever goes wrong beefy buy will have it repaired and returned in 10 days. If cannot be repaired they will replace it with a new one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    installed quickly

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gs service, installed my tv perfect and still have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any kind of high-quality tv . You never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just got a new tv instead of a $1500 bill.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying any TV over $1000 now days this is a must have. With 8.3 pixels you'd be surprised how often 5 or more pixels will go bad over 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high dollar items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I dont need the service. Great insurance policy for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV at an Incredible Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a beautiful and modern designed set with exceptional picture quality. I was lucky enough to get an open box item that was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy anything without Geek Squad Protection ! They are really good. Fast, friendly and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great salesperson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was excellent! Great knowledge of the TV. Highly recommend the Hamburg Lexington location. The staff will take care of you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG C9 5 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG C9 with a 5 year warranty and a 1 year manufacturers warranty. I don’t have t stress about burn in or any any other issues. A must if investing in a Oled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Best Buy Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protecrion is awesome. I’m so glad I purchased it for my mom who is a senior and calls them A LOT to help with all of her tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection plan. It has saved me countless times. I would never consider a tech purchase without their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for 4k TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this warranty covers my TV long after the Manufacturer warranty expires. Oled TV's are susceptible to burn in, this warranty covers this or any other issues. Can't beat that!

    I would recommend this to a friend