Customer Ratings & Reviews

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

OMG, they are very helpful, plenty of knowledge, given from A to Z information

excellent customer services, plenty of knowledge, given the right information.

Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

As for my new TV purchase I didn't get the Manual book with info on this item: as where I can see Manufacturers info with serial number, date made and etc. info. Advice me with that. please.

If you are buying an expensive piece of electronic equipment, Geek Squad protection is a must. Use it once, as we have, and it pays for itself. Geek Squad personnel are the best.

Great piece of mind knowing if anything goes awry with this TV they will come out to my home and repair it. Good thing, 'cause it's heavy and I'm no spring chicken anymore. Worth every penny!

Would recommend getting a warranty just in case something happens you don’t have to worry

5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

Good deal especially when you are an employee it’s a steal

It’s been a excellent experience and very convenient

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

Very good quality And very satisfied with the results.

I love the Geek Squad and the services they provide. Whether in the store or on the phone they are helpful, patient, knowledgeable, and professional. Great service.

The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

I bought and used the extended warranty from Best Buy and recommend it to everyone.

great tv just need find way my DVDs.just try find out play movies

I have a young child who is getting into baseball and this package let’s me sleep well at night knowing if a fly ball cracks it I am covered

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store