Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30861 reviews
(30,861 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have extended warranty and the price was right
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service. it is a great deal to have in store service
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot can happen in 2 years, it’s worth the investment
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Absolutely terrible experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Haven't Had to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used yet. If needed I hope it works as easy as it was to purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Pro plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The folks here really helped me when i had a problem
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price don't buy without warranty fixes or replaces
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to have the insurance on the tv just in case
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bonus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to know that I have coverage for my product
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that best buy offers a 5 year warranty on products
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They did a great job fixing my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job fixing my computer. It worked great after that.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want great protection this is the product you need
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Buy Warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the warranty, geek squad very easy to work with.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Allways try to get coverage so that if something happens I lm cover
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have needed service twice for my TV and I've had some issues with the Geek Squad but mostly good service.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta stay protected, accidents do happen. I have 4 kids.lol
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
the best price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i think to buy a warranty on this tv , i"ll be feel more happy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Need to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always good to have insurance on expensive item come on now
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This smart tv is so good. You can watch anything on it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With new electronics.An extended warranty is a must
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
