Customer Ratings & Reviews

I haven't had to use it yet, but it is nice to know I have it. It is for insurance and peace of mind.

Things do break and when they do it costs money to fix it, Except when you buy a Extended Warranty.

The geek squad is very professional and knowledgeable I would definitely use the service again

Always great protection to have. Gives us peace of mind

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

It's Geek Squad service. I'm literally writing this review for points.

I bought this for my tv and it is covered for any reason my tv glitches out on me at least I have this for a backup.

Best think I have bought my tv started to give me issue and the warranty coved it

always good to have a protection plan for a tv like this.

Good experience hanging all of our tvs in our new house

No worry's with the geek squad. No questions asked. Just great service.

Bestbuy have the best warrenties, everytime i have a problem they take care of it, love it keep up the good work.

Everything I buy from bestbuy get a warrenty, I would recommend this to anyone. Just try it and see for yourself.

Warranties are always great to have and this one is very affordable.

Great Product .

I think it’s best to pay the extra money to purchase warranty

I always get the extended warranty with Best Buy. I highly recommend it.

Always good to have protection. Take it back, get another if something goes wrong

Fortunately, I haven’t used needed to use it, but based on the agreement I feel that the Geek Squad will be there when I need them!

Great protection plan for my great product! Highly recommend to a friend!