Customer Ratings & Reviews

The technician was quick and on time, did what I needed

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

I am always a little skeptical of these warranties, but it certainly paid off for me. Highly recommend

Having purchased the Geek squad just gives me peace and security with purchasing my electronics.

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

Geek squad cleaned up a virus on my computer. I always have great service with them. Would highly recommend getting the maintenance agreement for all your appliances and computers!

For the most part, I have been happy with the extended warranty that comes with my purchases. I also have the Total Tech plans and add this 5-year plan for a 65" Samsung!

As I have mentioned in my review before I absolutely love my Geek Squad! I highly recommend it, especially on electronics and other products it’s offered on! It’s Amazing

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

Nice! Haven't used them, but its nice to know i can

I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

The guarantee is perfect. I think everyone need it for in case.

They can fix anything you buy at Best Buy in minutes

Geek squad is a great service and i always get it on my electronics. Never used it on a tv though but has been very useful with other purchases

I love having the peace of mind of knowing if my new TV fails, it's covered.

The Geek Squad is very knowledgeable, friendly and fixes my electronics in a timely matter! I have peace of mind knowing I can count on reliable service. Highly recommend!

Peace of mind for 5 years for my OLED. It doesn’t get any better than that.

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.