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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 30,829 reviews
  • Rated 5 out of 5 stars

    Geek Squad Delivers excellence again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added value for our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate protection coverage as always. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for amount of time of service I'm getting it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like adding geek squad protection because you never know what can or will happen, the only issue is something always happens after that 2 year warranty is up, and I never get the 5 year...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with the tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use it so far! Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Join geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing 18 month old TV that went irreversibly to black screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid 2 year deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer salesperson was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Nice tv Picture quality excellent . Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv , would get it again. Quality is verry nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection and get it on everything that I buy at Best Buy. I wish other protection plans were so easy to use, and cover as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 3 out of 5 stars

    Buying 2 yrs really only gives 2nd yr coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

    I would recommend this to a friend