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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 30,402 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection. Its helped me so many times with my electronics in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from the geek squad did an excellent job of installing our new TV and connecting to our other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan for my tv, would recommend it to anyone by anything expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad HelpHelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, accurate help provided to resolve installation issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is very important to have, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but having the love of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this coverage with hopes that we won't need it but the price is reasonable for the peace of mind. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with cell phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at geek squad are awesome! They helped us buy a TV and cell phone accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the support to set my tv up because I knew how myself. I’ve used it in the past though and they were very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware - Buy only if you know ALL the rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has severe limitations. Read all of the details first. Too many loopholes for Best Buy to get out of it if you don't have an excellent understanding of ALL the rules. Buyer Beware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer support is always professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection plan is a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We watch a lot of tv. So I wanted a good service plan in case I have any issue’s within 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended protection. Totally worth it every time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT, PROTECT IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the absolute best. Don't make the mistake of buying anything without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy geek coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do show up and keep repairing the tv but should be taken back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best quality service received through Geek Squad. Love the option of multiple unit coverage on the policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems when contacting the Geek Squad about our protection plan that they offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years protection not expensive at all great for if you have little ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if you buy anything you need the protection plan they will fix it or make sure you get another one

    I would recommend this to a friend