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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 30,858 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have a backup support plan if things go wrong. The geek squad service is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my installation was easy and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel safer with the extra proptection plan glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a no brainer to protect TV. Get a better price if you have Total Tech with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there for me in the past. Definitely worth the purchase! Always super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a 5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy when we purchase plans from Best Buy. Have never had bad experiences with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Perfect high quality picture & sound…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them. But I would never buy a large electronic object without buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have. I needed help with my tv and they took care of everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t rate them for this product seeing as how I haven’t really utilize the geek squad service for this purchase. However I have had dealings with the geek squad with other purchases so I rated them a 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as long as product is good wont need warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully item wont brake and wont need to see IF they back up their warranty........... so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always come in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a family and they always break things so its just a added layer of comfort for me. Does as its intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on high end products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last tv I bought for $300 more lasted 14 months unfortunately 2 months too long for warranty so decided to buy best buy one and have no worries!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv swivel mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is a little loose, had to tighten around the swivels with Allen wrench (which comes in kit) to make it more stable. Its the hand swivel for the tilt on the TV itself that could be better. Overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend you getting a protection plan got all your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend you getting a protection plan got all your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer - You need Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy extended coverage is a must for your TV. If you don't get it, your investment is not protected. What are you doing, man?! BUY IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very friendly and easy to talk to. They will walk you through any problems you have and help you out however they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the service from the geek squad especially Carlos in Dubuque Iowa is the best service and goes out of his way to work with you

    I would recommend this to a friend