Customer Ratings & Reviews

I bought this 5 year protection plan for my TV, and it is a very good deal considering its price and coverage.

I love my tv it’s about to be 4 years since I bought it and it never gives me problems

I usually don't buy extended warranties but with a larger expensive purchase I wanted to protect my investment.

Great Warranty. I get Coverage on Accidental Damage & anything that can cause my Television to break

I bought the 2 year plan with my last TV. Decided on the 5 year for the bigger, better TV I purchased.

Had a problem with my tv soon after purchase and they fixed in a prompt and professional manner.

I always get the Geek Squad protection plan on all my major purchases. Their service is amazing.

I signed up for the 5 years extended warranty in hopes that it won't be necessary. . .

I can use my TV without any worries knowing that my protection plan will cover me if a problem arises.

Whenever i need help, i always go to geek squad. That's why i always buy their protection services.

It would be a bad idea to buy a new electronic that you spent $100's on and not buy an extended warranty.

Great service. Members are nice and helpful. I would recommend it, especially for open box items.

Good to have it! Bad if you don't! You never know when u need it! Cost extra but you're covered!

Best buy full of doodoo they declined my defective retunr saying i transported it wrong. I have never ever had an issues transporting tvs flat. This tv has a dead pixel and i was refused a return.

The only store that has this many years in warnantary. Beside auto parts at Auto zone life time

This is definitely recommended and I will get one of this specially when getting an appliance, TV, etc

Dont buy for a tv. Manufacturers warranty is where they shove you. Companies are giving 2 year warranties now. So its a waste. And for some reason still try to sell it to me.

In home service a big plus and there coverage is just as good and better then the manufacture

Today I cancelled the protection plan that I purchased for my Hisense TV back in May. The panel and the chassis got damaged during shipping. I acknowledge that this is outside the warranty but I was hoping -based on the info on the website- Geek Squad could help with the repair. First, I was advised to contact Hisense USA which directed me to a third party parts seller. Then I called Best Buy again and heard that they provide service for LG and SAMSUNG and getting a Hisense TV repaired especially with the panel damage would make no difference compared to buying a new TV. Now the confusion is that when you read the details about the plan on the website, it gives you the impression that any repair can be done and at a much cheaper price when you have this plan. It is not clear what service people are actually buying here when they purchase the plan. I also asked "what am I actually buying here" to 5 different agents today and didn't get an answer more than "check out our website".

When I buy a Standard Geek, I think only in one thing: the best extended time for my equipment.