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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 30,749 reviews
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by phone. Keren was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better picture then expected. Really improves the ps5 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Supporting job thank you for all you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell people enough how invaluable this service is. They are always professional, on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On everything I purchased from bestbuy I buy the protection plan it has come handy when having issues with tv, dishwasher etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to not need it and have it. In my case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad even though I haven't used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plans-They don’t make things well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a protection plan? Happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and I’m satisfied with because I have internet security for 10 device for one years and another services include

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope we don't have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind having this since our previous TV experienced burn out is well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued us when our huge tv stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always wonderful, fixing things for us and if they can't then replacing . Never a bad idea to purchase protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pieces of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have geek squad protection. You not need not to worry about anything. They will take care of your issues. No one offers that kind of service when geel squad does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that they offer a 5 year protection plan. It eases my mind to have the protection in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home mounted my TV so quickly I was very surprised. They were very respectful and did an amazing job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to insure my TV. When making an expensive purchase this is a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV turn on and off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help where to contact imsurance ? My TV been acting up! It tuens on and off and does not wanna get rhe wifi . HELP PLEASE

    I would recommend this to a friend