Customer Ratings & Reviews

We purchased 5-Year Standard Geek Squad Protection. Knowing we are protected for 5 years is reassuring and gives us peace of mind.

We purchased this “warranty” protection plan but have never used it. The sign up was simple and but the package paperwork was lengthy.

I highly recommend the Best Buy warranty. It is a good value and I have used this on several products I have purchased from Best Buy.

Great service when in need. Speedy and timely as always.

I think it’s really good you offer warranties with all your items so it gives people the opportunity to keep their product safe

I tend to always buy the protection plan on the purchases I make through BB. They are very accomodating.

Geek squad is an excellent service for installing your brand new TV, A++. I highly recommend them for installation services.

Worth getting a warranty in anything you buy now a days

I had an issue with my sons laptop and took it to them. They took care of my issue quickly. They are very good at what they do.

Had our tv for about a year when a pink line showed up 1/3 way down the screen. Called in geek squad came out within a few days and gave us code for replacement. Worth the money!

I've always been pleased with the service I've received.

Purchased this with the new 85” Samsung TV. Hopefully we will never use it but Best Buy stands behind there products they sell.

Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

I haven't had to use Geek Squad yet for my television but I have used them before and they are always helpful with all your needs.

The best warranty on the market for OLED tv's! Best buy replacement or repair process for issues is also a breeze. Thanks Geek Squad!

Nice to have for that “just in case” that might happen with new purchases!

Have not had to call them yet but have heard great things that they do go above and beyond to help so that's reassuring.

Best Buy truly has the best TV warranty on the market. If you're buying an OLED, be sure to add this as well for burn-in security!

I got this for the TV I purchased so that I ensure its covered. The only downside I see is that its a little pricey in comparison to what's been offered at other marketplace like costco.