Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 30,765 reviews
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad team! They are the best when it comes to warranty exchanges or when you have any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on all of my stuff, Best Buy literally has the best protection plans for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a great product, need the a great team to look after it. These guys know their stuff and are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year fix or replace, for $30

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Best Buy will either fix or replace my open box LED TV, for $30 for 5 years Geek Squad protection. That's a little over 1 1/2 cents per day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I say it's a good idea to always protect your electronic device cause you never know when something can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great having the peace of mind knowing that they cover burn in. I bought an OLED tv and this was a must for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of the geek squad assisted me greatly with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    70 bucks for 5 year protection on my tv. If something happens they'll come here and fix it. Or deliver a brand new one. Thank you to the employee who offered it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it for my TCL smart TV I purchased in 2020. Still good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I Don’t Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to utilize this service yet, hope I never do. I set up the TV my self. It wasn’t a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 5 years I can try to relax and decrease my Anxiety level knowing that I can always count on their service and helpfulness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is aways there to help when you have questions and the protection plans are a must buy! Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got me all set-up and listened to all of my questions an concerns. My rep (Darnell) was very helpful and even carried the TV out to my truck. Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the protection. So far so good but tv is still new! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with my mom’s TV should anything happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television under this warranty no longer worked. The whole process with the Geek Squad was easy and effortless on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wall mounted my TV and setup the Samsung system. Very happy with the product and the installation and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money I had a problem they solved it right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad have always been supported to any of my needs. Their intelligence and professionalism. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hastles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend