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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1215 Showing 24,281-24,300 of 30,887 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best hey take care of any issue you my way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the storms , this item is a necessity. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave Best Buy without it they stick to their word about products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Congats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You feel safe and secure when you buy something and need an insurance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I got this for my Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is well satisfied with the 50" set thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economic and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will always need this, especially when you´re buying your new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lie the geek squad warranty. This is the 2nd TV that I have bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Geek squad will come out and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to house were very professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it............

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone should get this plan.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is needed for all products. I have security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on all purchases. Geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use yet, but feel confident if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, east to connect to- what you need to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel safs buying this protection plan. Especially for big purchase such as a Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s geek squad. They can fix any problems you have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the protection vs the benefits of having it make it a worthy purchase

    I would recommend this to a friend