Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Standard Geek Squad Protection

SKU:
6353392
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1348 Showing 26,941-26,960 of 30,891 reviews

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the warranty is good the price was very good time will tell

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. We have it for all of our electronics

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as though this is a good value for the money.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • A Total Nightmare Of Ineptitude

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Bosch Dishwasher a few years back, and I got 5 year Geek Squad Protection. The dishwasher developed a problem where it wouldn't drain and so would refuse to run. I've already had Geek Squad come up 3 times, and 3 times they've been unable to fix it. Each time, getting the next appointment takes a week. They clearly don't know what they're doing, but they doggedly refuse to give up, dragging it out further and further and further. I suppose the strategy is that they are making me choose between not having the use of a dishwasher, or giving up a lot of money and either replacing it (you better believe it will be from a different retailer!) or getting another, more capable company to attempt the repair. Either way this has been a terrible experience.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Great service for computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I could have made for my computer.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Just in case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases the protection just in case! You never no!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Best Bluetooth headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is great and the sound is amazing !

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • New tv. Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an off brand tv and wanted the piece of mind.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always get protection for expensive things

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • MEHHHHHHH, MAYBE AT BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT KNOW OR REALLY CARE AT THIS POINT. THIS IS A GIMMICK AT THIS POINT TO ME. HAVW TO CALL TO MAKE SURE YOUR DEVICE IS UNDER THEIR WARRANTY. AND OBVIOUS ANSWER WHEN YOU CALL AND ASK IS....WAIT....FOR...IT.. NOT UNDER WARRANTY ANYMORE.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • worth having it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you could ever buy for your product.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know it’s there, not a bad price for peace of mind. Wish world peace was so available

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Ok but need more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that it’s so far away. I live an hour away and I had to go twice in two weeks because they had to send my switch away to be looked at then they decided that there were just going to replace it. Why I couldn’t have just gotten the new one online I don’t understand.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always practical investment to protect your purchase

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, good price.Would recommend to all my friends.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • great tv for your new home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first smart tv and its amazing its just wonderful

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Products are not made the same

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy 2 to 4 yrs of warranty now a days, since I had a problem with a TV few yrs back.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Purchased this plan for my 65" UHD LCD TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a significant purchase and wanted to make sure my investment was protected for the next 5 years.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and reliable for any purchase. I highly recommend

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have the Geek squad protection plan, cause you never know when you might need it.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,348, Showing 26,941-26,960 of 30,891 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.