Customer Ratings & Reviews

have not had to use this warranty so that is good,

Haven't had to use this yet but I feel it is good to have

Very good warranty from Geek squad and fast services.

Would I get the plan again next time, I am not sure. While it is great to have that insurance, we have gone over a year without an issue and wonder if we spent the money for nothing. It is not a knock on the plan itself, as we just got a great product

Gotta have it just incase something happens. Great option

I recommend this for most purchases. It’s worth the money on a big purchase. Just know that it does NOT cover physical damage. I learned that the hard way. No matter how it happens it’s not covered at all.

Tv is a great deal but if you have more than one insignia tv in the home the remotes get confused and won’t work at all

Can't be too careful. Hope I don't have to use this lol

Can always count on geek squad to support your products.

Perfect for me in my work room. Watch this all the time.

Has been helpful in dealing with this new computer

Never had to use it. Wouldn't ya know the TV crapped out right after the 2 year protection plan.

Good warranty program. Friendly customer service support.

I have not shopped at Best Buy for years and can honestly say I do not miss it. Poor customer service, Hassle to get a price match, and Geek Squad Protection is a joke. Good news is I got this protection for a steal for a price matched TV that the store did not want to match. Will definitely take my business elsewhere and cancel the my best buy membership that was only purchased to get an extended return period because the standard 14 days is a joke. Brick and mortar tech stores will eventually all go under, Best Buy is on that path.

Good to have stuff does brake And easy to work with

Love the tv but the remote is for a four year old.

My equipment works fin and still haven't used them

THIS WOULD BE AN EXCELLENT VALUE IF IT COVERED ALL THE PRODUCTS THAT YOU PURCHASED FROM BEST BUY SAY WITHIN A YEARS TIME OF EACH OTHER. BUT YOU HAVE TO GET IT ON EACH ITEM, NOT SO GOOD

Geek squad does a good job would recommend Geek squad

They came over to fix our brand new TV. They said it was fixed and the very next day the problem came back.