Customer Ratings & Reviews

They were super helpful and insightful . I literally was in the store for maybe ten minutes

[Employee of bestbuy] So far so good with not needing this, but I did buy the insurance…

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

Geek squad was worth it for this product. I made a wide decision to purchase it.

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

I purchase Geek Squad coverage for all my major purchases. I had a television that was close to the very end of the coverage - and the TV was literally dying... the Geek Squad came out and did their thing and it was literally like new!

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

I havent needed to use it yet, but its nice to have the protection when i need it.

great store always smiling bestbuy forever great stuff

I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have

Always happy with geek squad great customer service