Customer Ratings & Reviews

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

Don’t know if this is good or not, haven’t needed to use it much

Geek squad protection has saved me sooo many times omgosh!!! I do not buy electronics without this and that's why I buy all of my electronics from Best Buy! Thank you Geek Squad!!!

[Employee of bestbuy] The picture quality is great! The TV is big and looks great above the fireplace!

very good place when in need for repair or just in case a accident

This added warranty gives me the peace of mind just in case there’s an issue with my new TV for the next five years. I love protecting my investment with this warranty,

Have not used yet but will definitely enjoy if i ever need it

I haven’t used any kind of help from Geek squad, it’s good to hear that if I ever do in the near feature that it’s there at my convenience or until my due date expires.

I always purchased an extended warranty for piece of mind especially with an expensive electronic products hopefully if I ever needed to use it it would cover it with no pressure

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.