Customer Ratings & Reviews

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.

Way more than I expected definitely worth the money-and superb performance

Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.

Purchased the plan. Without the installation. The plan covers everything that i could possibly expect to happen to my product.

This warranty is a good buy for the price and service provided. This was a smart move in terms of coverage.

This protection plan covers burn in on oleds would definitely recommend!

I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

Piece of mind if you want extended warranty. Just few times I bought something without extra warranty and I regretted it.

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

unable to use this service direct hits from a ball not covered

Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

This TV is a beautiful and modern designed set with exceptional picture quality. I was lucky enough to get an open box item that was in perfect condition.

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

We had to use the geek squad protection plan, but we are so glad we bought. They came right out and took care of all that we needed when our TV went out!