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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 730 Showing 14,581-14,600 of 30,861 reviews
  • Rated 5 out of 5 stars

    Greek Squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The Greek squad pays attention to detail, great customer service and always fixes the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & knowledgeable people. Made my experience an easy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy best electronics store I've never had any issues with any purchase I've made. Check em out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value and Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the Geek Squad protecting, Hope I won’t need to use it, but 5 years is great value for price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a tv you it is vital that you purchase any insurance because you never know when something could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that you have insurance in case your electronic produce goes hay wire. Glad Bestbuy offers this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple return and no problems what so ever. CVS got the package to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the Protection plan. The "Geek Squad" protection is the one I prefer. Knowledgeable staff, prompt service. Great people to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in television as you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great and reliable can just call and they will help you if not ask to take products in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of their game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them yet for my TV but they were great when I bought my computer and needed them. I know it will be the same if problems occur with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD NATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need an expert. I am so glad to have them on call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is a must your electronic purchases. Only had to use once in my life of purchases but will don't again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy it because I was already spending a lot, but it's worth it for as soon as something goes wrong with your new expensive electronic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and i would definitely recommend it and its honestly the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It nice .. give winter vibes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its gives winter vibes... start adding the Christmas decorations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on big ticket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek 5 year plan on big ticket items. It gives us peace of mind on the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing like having the peace of mind when making a big purchase! It’s nice to know, if needed, there are experts available to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use protection plan yet, but we ALWAYS purchase it. It has helped more times than I can count

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t let me down yet, hopefully this service will not be needed... but its good to have a security blanket

    I would recommend this to a friend