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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30867 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 30,867 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and efficient. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of TV's start to have issues around 3-4 years. The 5 year plan is the way to go...it includes a lot of extra perks as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans and would never pass up on getting the plan on any items that are available for the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good way to get extra protection on electronic purchases. Reasonable coverage at minimal cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case Best Buy employee told me to get it and I can return the device if it’s not working for a store credit or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it but it’s not to know I have it if I do need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this but knowing i have it gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan. Nothing special about it and everyone should have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this protection plan for my son's christmas gift and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for Oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was assured in the store that the cover for screen burn is included. Hoping i never need to find that out. Fingers crossed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having peace of mind!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is a warranty offered on my large purchase. It's nice having no worries for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and how clear everything was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent plan to cover on t and all electronics issues with computers tv excellent purchase thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Not Be Without It on a TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used these folks yet, but glad to know they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this was for. But I want points so why not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is worth it in my opinion. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have when...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a large purchase like an HD TV you need to have the 5 year Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys are awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55" tv with a geek squad warranty. Price was reasonable for 5 years of coverage. Hopefully we don't ever need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for the TV i have purchased. Recommend it.

    I would recommend this to a friend