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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30868 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 30,868 reviews
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician really tried his best to fix the TV. He was very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to help fix any problems you may have there a great help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have ever bought had issues with my last tv replaced it with ease and no issues very professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your purchase with the Geek Squad. I was considering not purchasing it but I'm glad I did. Peace mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed! They have a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony tv I purchased went bad after 3 hrs. They replaced the tv in the next few days and sent out the geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for some peace of mind with my electronics. always good to know that geek squad has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to purchase electronics is to add the Geek Squad Service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a must have for peace of mind with all the new 4k technology these days. Best Buy is a winner in warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to feel protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but I feel at ease that my $1000 tv will be protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv drop off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and set up the tv on the floor carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Worth the price and are very accommodating and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the geek squad protection plan yet, but it’s good to know that the product i purchased is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have someone come to service if needed, cause I mounter it &' high!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it,we have the extended warranty through bestbuy they offer the best warranty s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always try to get this, replaced my kids computer no questions asked after a quick test and got me another one in time for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have with a brand new TV. Worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I hoped for better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony TV on sale, purchased the 5 year warranty. TV went dead 15 months. Hoped for equivalent or same TV with a 3+ year unexpired warranty. Got my purchase price back, no extended warranty on unexpired warranty. So, to replace the TV, cost was $100 more, plus a new $60 warranty. On a $350 purchase, probably not a good idea.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always know what's going on. Good knowledge of the products they sell and will get someone who does if they don't!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with my Sony XBR 930D TV ... hope I really never have to use it but it's peace of mind when you spend $$$ on a TV.

    I would recommend this to a friend