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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 30,414 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected all the cables. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase additional Geek Squad coverage on large purchases. We have not had to use it much but it is comforting knowing it is available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for a repair I needed on an item from Best Buy in the pass and it saved me money, time and hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and connected it to all my devices! I’m so thankful I purchased the 5hr warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me picked the best selection of headpjones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service is very affordable & necessary. In the past, I've utilized it for small technical issues with professionalism and competency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave without Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEst buy has then best protection plans ever. I do not buy electronics anywhere else

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No software suport.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only supports hardware issues. Useless when I encountered software problems caused by ASUS. There is no reason Geek Squad would need additional charges for software problems outside of a money grab.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend that you purchase this protection for any electronics that you purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my television without issue! Fantastic to work with. Knowledgeable, friendly and speedy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a very easy peace of mind choice. When I have a problem they are Johnny on the Spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection and services that geek squad provides for my tv in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use it because the product is working, but I have used geek squad for other things and am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing that if anything goes wrong with my 4K tv that I’m covered. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad will fix it or replace it or give me store credit if something goes wrong. This is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in case it brakes or you don't like the item you can return the item with ease or you need your money back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned a long time ago to always purchase a warranty or service protection plan. It's a pain to pay the extra money, but saves you a migraine in repair costs in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for the item that I purchased this before but the service is always quick and top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5yr warranty for my 82 inch samsung 4k tv. I wish it was more on the cheaper side but I needed the piece of mind for such an expensive tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a product and investing my money in it I was pleased to know that I could cover it with a protection plan in case something went wrong. Peace of mind

    I would recommend this to a friend