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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 730 Showing 14,581-14,600 of 30,417 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these services to everyone you will not regretted they help me in so many ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five your peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get a five-year product here maintenance or replacement had a very affordable price is out of this world

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Easily available to answer questions, give support per the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are also very helpful over the phone anytime we ever have problems. They usually get it figured out over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend The Geek Squad service to anyone who owns a computer. No hassles, No worries, Just plain great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would buy it is worth the money for any type of electronica purchase that you make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THINK GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so with a purchase of a new TV their is always doubt and you play the what if game. having a protection plan is definitely the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good squad team, gave us enough information but they didn’t install my tv. We actually did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great tv, love it! Can’t beat a Samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m geeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast accurate service friendly staff officially I’m a geeking lover if that’s a thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped replace my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your products! Geek squad really knows how to help with any damages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the reason to have geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing they knew exactly what was needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of wishing I had asked Geek Squad to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to use Geek Squad yet, but I am super happy to have some protection for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to purchase the Geek Squad service on all you electronic devices. I found out the hard way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad protection provides great peace of mind for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad protection when purchasing tech. When I have to use it they always know what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The Greek squad pays attention to detail, great customer service and always fixes the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for the LG C1. Hope I don't have to use it but glad I have the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent educated me about the warranty with the purchase of my new smart tv

    I would recommend this to a friend