Customer Ratings & Reviews

I always purchase warrantys when purchasing electronics because you never know what can happen to the item you purchased

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

Easy process. Quick service. Respectful humans. Would recommend

The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

I love my products from best buy. Most of them i get Geek Squad for. Ive only had to use their help once and they helped in a timely manner and were very nice.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

Great tv for the price picture quality is good for streaming

The agents were nice and courteous. They always answer my questions and have solutions to any problem I encounter with my products.

My brother loves his tv. He ended up getting it for his 16th birthday

I have never had any issues with this service. It's cut & dry, pretty straight forward actually. You won't regret getting it.

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!