Customer Ratings & Reviews

Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

I purchased the geek squad with my 4K TV for 2 years. I think this will be a great add on in case if there is any issue with my TV. So far my TV has been really good and there is nothing for me to worry, since geek squad is there to cover me up during a problem.

I would highly recommend buying a protection plan for any large electronic purchased.

[Employee of bestbuy] Geek Squad team are amazing. They explain everything to you from a to z.

I have not had the opportunity to use this warranty because I have not had a problem with my computer, thank God. I like having the security of knowing that my computer is protected though.

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

[Employee of bestbuy] I love my new TV, but I am even more glad to have a pretection plan on it

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

I haven’t had to use the extended warranty but I have friends that have and have been very impressed. And it was cheaper than the manufacturer warranty.

You have to get the geek squad coverage are you crazy?

I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

I use geek squad to protect all of my devices, shopping at Best Buy just makes it way easier to contact them first hand in the place you purchased you devices.

I use geek squad to protect all of my devices, shopping at Best Buy just makes it way easier to contact them first hand in the place you purchased you devices.

I purchased this for my mom when buying her a TV. I purchased a three year protection plan. Her and I thought it was great deal. It covers mainly all damages.

I purchased the 5 year geek protection for the peace of mind on my first ever big screen smart tv purchase. I hope that I we never have to use it, but 5 years of protection and support is so worth it if we ever do!

Have had great experiences in the past with helping

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.