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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30801 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 30,801 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Good Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have, but I do wish it was cheaper to purchase the extra warrantee. Overall, excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase with each items I buy it is always the best decision. Always helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fall back plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you don't need the plan if you are buying quality products but it's great to have if something goes wrong so you don't have to buy a whole new thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy to know that the geek squad is there for any issues I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay for a brand new 4k Tv these days you are going to need a warranty to protect your investment this is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price for this warranty isn’t bad. I hope I didn’t need it but it’s always good to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use because of a problem with our Oculus Quest. Geek squad team was great in handling and resolving our issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no brainer for a $4000 tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is necessary for any oled tv s they are extremely difficult and expensive to repair. its a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth haveing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use the geek squad protection that I purchases but I think it's well worth having just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Best Buy 5-year Warranty for our 55" Sony TV as an insurance policy. Although the warranty document doesn't state this fact, the warranty begins the day you purchase it.... much easier than dealing with Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the protection plan on electronic purchases. If it cannot be fixed they will replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new tv on black Friday and got a 5 year protection plan with it for only $60. It's hard to pass up a protection plan that breaks done to a $1 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Pictures Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is the easiest TV to set up simply plug and play. The picture quality is excellent. The on screen guide walks you through the setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents delivered the TV mounted on the wall rapidly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad AAA+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service plan money can buy a must have if you want to protect your major purchases easy repairs every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swivel wall mount for 55 inch tv. Installation was a breeze. Form and function worked as designed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and told me I bought the wrong mount. He had one in his truck & it worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is amazing and knowledgeable! They also give informative info about other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind at a small price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and in a way I hope I never have to but I am glad to know it is there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need it. I was able to get a brand new TV when my original TV went bad.

    I would recommend this to a friend