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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1368 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,368 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very thoughtful idea to offer a protection plan through Geek Squad, they’re an amazing center!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP Envy and the hard drive fried quickly. Geek Squad helped with Diagnosis and getting HP to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a protection plan. You never know if you will need it or not and it is well worth the little bit of extra money in case something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankyou soo much❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties i buy all my electronics here for the great exceptional warranty coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this peace of mind of protection on my purchases. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joseph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used Geek squad yet? I understand they are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. Answer all my questions when I installed any of my gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend investing in the Geek Squad service! Have been extremely happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the insurance just in case anything does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    feel very secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time I purchase 4 years Geek Squad protection but i feel very secured already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I get from Geek Squad is so great at all times for any product I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. It is a must have and its cheap and they go above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costumer service team are very helpful. Highly recommend for ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have , I recommend getting the geek squad protection plan incase of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comforting to know this protection is in place if you ever need it. Worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand by what they say I always by this to cover my electric devices I get from here well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to know my replacement options are easy peasy with Geek Squad protection! NO hassles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a warranty is offered on any purchase you make at Best Buy, buy it, it has no equal out there, the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if anything happens to my Roku all I have to do is bring it back to Best Buy and get it swapped out for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they handled my apple car replacement for my iPhone and everything went smoothly.

    I would recommend this to a friend