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2-Year Standard Geek Squad Protection

SKU: 6369298
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  • General
    • Brand: Geek Squad®
    • Product Name: 2-Year Standard Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400063692981

You're excited to buy a video accessory for your home — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.

  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the video accessory was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
  • If the remote that came with your video accessory stops working due to a covered failure, we'll replace it: Get a one-time replacement for the remote control that was included in your original video accessory box.
  • If your video accessory won’t turn on because of a power surge, count on us to make it right: You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the video accessory was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
  • If the remote that came with your video accessory stops working due to a covered failure, we'll replace it: Get a one-time replacement for the remote control that was included in your original video accessory box.
  • If your video accessory won’t turn on because of a power surge, count on us to make it right: You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.

Q: What type of protection does this plan offer?

A: This plan offers standard protection.

Q: Are there any limitations or exclusions to this plan?

A: This plan provides accidental damage protection, and there is also an optional theft and loss plan available.

Q: my firestick remote has stopped working. I put new battles in it already. The on and off works and the volume but nothing else. Can you help me? I bought the 2 yr warranty.

A: Hi there. Thank you for reaching out about this! I'm sorry you're running into issues with the remote. That's definitely no fun. It looks like you've done the initial troubleshooting, which is great. I'd recommend contacting your local Best Buy store and seeing if we can get you a new remote under your Geek Squad Protection plan. You can find information about your local store at www.bestbuy.com/storelocator.