Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1370 reviews
(1,370 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 2 out of 5 stars
No installation as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No body hooked it up for me or showed how it was to be used and help. I hope someone contacts me so I feel like I just didn’t waste my money on it
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Never used product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used products so I’m not aware how to provide a review for this
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can never get help. Every phone call is telling me they are too busy.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when you can't get in contact with anyone for assistance. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
Rated 2 out of 5 stars
By crappy blenders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good the last one fell apart we'll see how this one does
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
I hope they cover everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems in the past using this warranty but I got it again hopefully the service is better.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Won’t fix my item. Won’t replace it since it is out of stock. And won’t give me a similar one without paying more money! They offered a credit but since I use Best Buy rewards certificates, they will only give me back the actual cash I paid. Not the certificate amounts that I rightfully earned. Bad warranty.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always freezes up sound goes in and out. When works is great.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not convinced iit was necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the price of apple tvs dropping, we probably should not have purchased this additional coverage. Not convinced we need it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
I don’t even remember buying this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d never buy Geek Squad Protection. I had to go through the BBB years ago to get them to honor a laptop plan I bought after they tried to repair it 3 times and only made it worse each time. The plan stated after 3 failed repairs they give me the money back for the item so I can buy a new one and they wouldn’t honor it.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep putting put your purchases on my account that and does not belong to me
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled order never got to use the warranty for it
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan worth it. Good service and there when needed
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a 0 if possible. They don't have a way for you to easily contact them about help. And if you do they ignore you. Don't waste your time.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Be careful of warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way to expensive for the item you want to put a warranty on. Their are times that this warranty is no longer valid depending on the geek squad person.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t really say how helpful they are cause I’ve never used it. It came with something
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not afford to have Geek Squad com do any instalnation to my home they wanted another 125 dollars to come to my home !! I am on limited income !!
No, I would not recommend this to a friendRated 1 out of 5 stars
Car stereo adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not need protection because it doesn’t work as it should.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Did I mention this is trash?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash trash trash, geek squad offers no protection and it is trash
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t want to anything for me anymore but it’s not good for me
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t do anything. Held an hour for a supervisor
No, I would not recommend this to a friend