Customer Ratings & Reviews

I don’t trust these anymore after the experiences I’ve had

DOnt buy this its a waste of money , if you take care of your things!

We'll see, but I'm probably a sucker for getting this

I have absolutely no issue with the geek squad they did a superb job with what they do. My only issue is you must understand this warranty thing. The geek squad warranty is different than the total care warranty. Purchase a 75-in TCL and the Roku.surround system. I bought the television first possibly a week to a month later I purchased the home theater system. A sound bar a subwoofer and four Roku speakers. Everything was covered under my total care except for the Stream bar pro. The home theater system does not work without the stream bar pro. Or a working Roku enabled device. They would not take stream bar pro back for exchanging. I was told it would just covered under the geek squad and not my total this confused me because all of the other products are covered under the total care, But it was not, is my belief that some lazy person punched it in incorrectly and now I suffer for it. Other than this what I believe is a clerical mistake Best Buy has always been better and I have spent several thousands of dollars with them over the last 20 years. Make sure you read the small print and check behind people's work.

This thing is awesome. Very tiny but has incredible sound quality even on my old tv with no ARC input. The different sound settings have noticeable differences and are very nice depending on what you want to use it for. It has all the apps I need and no lag. I was previously using a Fire TV Cube that had input lag anywhere from 5-10 seconds and crashed apps often. This is miles better.

This is my third Chromecast (4K) with Google TV and I've found them to be a great value and very easy to use. My only complaint is with with the Best Buy overview, which states that you will, "Get 6 Months of Peacock Premium", and: Included Free 3 Items Free YouTube Premium for 3 months (new subscribers only) Apple - Free Apple TV+ for 3 months (new or returning subscribers only) FuboTV - Free for 30 days I knew the Peacock deal expired Jan 2023, but there are no stated terms for the other services and I have yet to see any information about redeeming those offers since setting up the device. It appears to be a fabrication or just completely outdated information, which was a little frustrating to find out after the fact.

The service through the protection plan has been great. Best Buy does a great job taking care of all my product service & support. Works great for my home & small business. They were able to recover data from a broken storage device.

The services was excellent Everything work excellent the computers now working good

I installed this device tonight.. Still have alot to learn re remote and system. But so far i really like it. . Also changing channels is easier to do than on Tablo... the tablo is a good idea but needs work. Much less expensive too and you get a free month of Fubo tv. Try it..

Theyre always super helpful, and whenever i take my electronics to then they fix them or replace/return my money easily to obtain a replacement. Im always happy with geeksquad

I purchase as a replacement to Apple TV 3rd gen device. It has airplay function that can be turn on for Apple device to use airplay. Set up was easy, but as another reviewer had mention, it does require to have payment source added incase you but or sign up for streaming subscriptions like Apple TV or such. My old Apple TV was mainly use to stream YouTube from an iPad to tv via air play. This device is a great replacement at much better price.

This is my first venture into the world of Roku. I must admit that I am blown away. Transitioning from a second generation Chromecast to Roku Express was an unbelievable upgrade. The Roku has the same interface as all other Roku streaming devices. It isn't designed for 4K Tvs, and you lose some functionality on the remote compared to more expensive Roku devices. But by downloading the android app, you can utilize some of those lost features including voice commands. I highly recommend Roku and this device in particular.

Easy setup, wireless works flawlwess. I think the interface could use more customization options, but not enough to reduce the rating. Fyi...The receiver did come with a sticker on it indicating to point the remote at it (implying it needed line of sight), but I have mine behind my mantle, and the remote works fine (otherwise it would have gone back...)

Amazing! I use this weekly and for many different things...salsa, smoothies and purees.

A little disappointed pointed with this stick. Bought it hoping I would get better wifi signal than my dish box but it didn't it was actually worse and things wouldn't load. It also said long range but dont see how thats possible. Also the remote would stop responding sometimes. I own roku ultra's and that issue never happened.

Ran great!! Recommend overall best streaming device

very good and easy to use I recommend the connections very easy

They can answer any questions you have and they fix your technology to the quality of brand new standards...cant complain especially if you aren't very good with technology.

Product is great get rid of cable this is the way to go if you don’t have a smart tv

You will not have the best Video Quality, but it is very good for the price! I use at hotels connecting my laptop as a mobile hotspot, so you can enjoy Netflix and Youtube