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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 30,812 reviews
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my tv never breaks but i feel safe having this quaranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan over the manufacturer warranty at a super price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small price for peace of mind in the future. Smart choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended for your electronics. Its really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for a protection plan for your television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative not pushy just great all together

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad Protection could come in handy down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2 Yr Protectection plan just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I figured I better purchase the 2 Year Protection Plan for my New TV just Incase. I know I have had issues and problems with this type of Protection Plan Before on Different TV’s and items from Best Buy but I guess it really comes down to the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad plan to have a piece of mine I always do just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call them within the first few hours of setting up my tv. Got an appointment the very next day and it only took a few minutes to realign some things in the back that was not allowing the tv to come on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have it if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used on my past electronic purchases and it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

    I would recommend this to a friend