Customer Ratings & Reviews

Bought a 24" smart tv for my truck so the warranty was a forsure

For the premium TV I got wanted a little extra protection and this 2yr Geek Squad protection was a good deal

Very well priced and helps ease of mind knowing you are protected when it comes to high dollar items.

No matter what I always get the protection plan & geek squad always find a way to help you out with anything

They came a when my TV was broke i recommend them to other people

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

It is a must have for our family on all of our electronic purchases.

Service was great, no complaints. it's well worth it to call Geek Squad!

The protection is worth every penny and have no worries of having to get the tv fixed or replaced.

I love this the geek squad protection. Is the best protection for my purchased.

it helps when you need it comes in handy to have it

You never know when something may happen to your tv, I'm so thankful that I purchased this protection.

I like buy Warrantty from best bay because is best deal for protect my TVs

Always good for a back up. With today’s high technology one should have back up.

Great to have, we are glad we took it and it really helped

The service is great, the gadgets can be safe with this squad.

I guess it is a good thing to have for any electronics from best buy.

So thankful for purchasing the extra protection feeling blessed

Cannot rate at moment have not used. Delivery was as scheduled.

Would highly recommend. Great piece of mind when purchasing electronics.