Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30848 reviews
(30,848 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Geek Squad does a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this protection is great so I know it was done with quality. Would always get protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Faulty product, bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked up the television and did not coordinate the remote. Also they did not check the picture as the tv was defective. When I called for service, they told me it would be nearly 2 weeks. When service came out, they said it should have been replaced not serviced as it is a new television. I scheduled a replacement and no one showed up. I called and was told someone would contact me and no one did.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Get protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra money because of the warranty coverage
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got peace of mind knowing if anything happens with my tv, best buy will help me out.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is easy to use good insurance I always protect my electronics
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ferretbusiness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe was so wonderful! I would highly recommend him
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Easy to buy, NOT easy to mng acct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to purchase and to use; NOT easy to manage the account.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not cover all Best Buy purchases but an essential insurance for expensive products/Good
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great Service @Milpitas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're super friendly. Only issue is some technical difficulties cannot be fixed onsite and has to be offsite and cost extra.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Product insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product insurance at a very reasonable price!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
warranty is affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Normally we do not buy warranties. This is affordable and takes care of our needs for the two years we figure until the next product upgrade.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
ALL GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALL GOOD THE ONLY PROBLEM IS TO LONG TO ANSWER CALLS
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always helpful and quick to resolve the issue
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Will buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer experience will purchase again!!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I never need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I never need it . but it is nice to have just in case something would happen
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection plan for my devices , I love it,
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 yr protection pkan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection is great and gives me peace of mind and worth the money thanks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for piece of mind for any electronics purchase at best buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Have not need this coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know TV is covered in case of any issues. Hopefully I will not need but comforting to know it’s there.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great back up and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great back up and service by phone and in the store.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
