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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1351 Showing 27,001-27,020 of 30,858 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad turned in My headphones and they fixed them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0 (Zero) Star if I could give one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it! Again DO NOT BUY it. This is probably my last purchase on BestBuy. I will go spend my money somewhere else. I spent over $6000 in a week. I bought 4 LG TVs for my restaurant. Remodeling was not finished on the date as we planned. So I didn't even open the boxes for 2 weeks, because my dining room was not ready for the TVs. One of the Tvs came out of the box with a cracked screen! The other 3 are just fine! I called local BestBuy, they said they can't help because it's been over 2 weeks since I bought it. They asked me to call LG customer service. I called LG customer service, they won't fix the TV because it is an external issue, it is not an internal issue. Geek Squad won't fix it. LG customer service won't fix it. I have a broken TV with all the extra warranties and no one would like to help because I didn't get to open the TV box for 2 weeks. Terrible customer service so far on both sides. LG and BestBuy as well. I should have ordered the TVs from somewhere else. If no one helps me out, I know where to take my business next time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for future use if I need it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and quality it's the best tv in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not always sure about purchasing service plans but cost was reasonable for the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with any of the store ins.plans

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind of knowing i'm covered from the unpredictable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service geek squad gives. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get this protection plan!...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great would highly recommend it. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extended warranty is a must on todays larger tvs...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven't needed this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have if something happens to your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Well worth the money to protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product and I'm really glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without protection thanks BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage you can get no hasl little questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is AWESOME! Can't beat their prices!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty out their for the price.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty to go along with a product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for convenience nothing like having a person fix my tv

    I would recommend this to a friend